VALIDITY
Quotes are valid for 30 Days unless otherwise stated.
Goods and Services Tax (GST) All prices quoted are exclusive of GST.
CURRENCY EXCHANGE
Prices quoted for imported goods are calculated using the exchange rate at the time of the quote. These prices will be adjusted subject to variations in the exchange rate at the time of invoice.
TERMS OF PAYMENT Account customers: Nett Cash thirty (30) days from the end of Invoicing Month
Non Account Customers: Payment prior to shipping of goods.
Credit Card payments attract a surcharge of 1.5% for Visa and MasterCard and 3% for American Express. Title of goods remains with TRIO Smartcal Pty Ltd until payment is received in full.
SALES WARRANTY
The manufacturer’s warranty applies to all goods sold (unless otherwise stated 12 Months).
Ex-Demo equipment carries a 3 Month warranty unless other wise stated.
Equipment repaired by the Service Department, see next section.
DELIVERY CHARGES
Unless otherwise stated freight charged per delivery is at the current rate of $20 (+GST).
FREIGHT
All goods shipped by TRIO Smartcal Pty Ltd on behalf of the customer remain the responsibility of the customer. TRIO Smartcal Pty Ltd accepts no liability whatsoever for loss or damage of those goods unless otherwise agreed by TRIO Smartcal Pty Ltd in writing.
ACCEPTANCE
The Standard Conditions of Sale as stated here is an integral part of any quotation and forms the basis of any contract or order between TRIO Smartcal Pty Ltd and its customer.
Terms and Conditions for Service
STANDARD PRICE CALIBRATIONS
Standard Calibration includes the required manual adjustments, Data Reports and Traceable Calibration Certificates where applicable.
NATA ACCREDITED CALIBRATIONS
NATA Accredited calibrations are available on selected products and will be issued inclusive of a NATA endorsed report.
SURVEY FEE
Considerable time can be spent in providing a quotation for repair work, a Survey Fee is charged for this service. This fee will be charged if the repair quote is rejected or a replacement instrument is not purchased.
OBSOLETE PRODUCTS
Products deemed obsolete by the original manufacturer may not be repairable due to the availability of parts. In such cases the repair charges may not be limited to the Survey Fee.
FIRM PRICE QUOTE
This price is the expected final charge for performing work outlined under ‘Service Required’, however, should any additional work be required as a result of faults which were not apparent during the initial survey then Trio Smartcal shall stop work and provide a revised quotation. Any work performed up to that stage shall be chargeable.
SUBCONTRACTING
Trio Smartcal may at its discretion use appropriately certified calibration houses or alternate repair centres to calibrate and or repair test instruments which are either outside its present capability or to meet customer’s special requirements. The service provided by the subcontractor, in relation to that service, shall discharge the obligations of Trio Smartcal to the Customer under this agreement.
NATA Calibration – certain tests outside our NATA accreditation may be subcontracted to accredited labs which have been assessed by TRIO Smartcal Pty Ltd as suitable to carry out those tests.
PRIORITY TURN AROUND
Priority turn around calibration services are available but must be confirmed prior to TRIO Smartcal accepting the job. Extra cost will apply to such work.
VALIDITY
Quotations are valid for a period of thirty (30) days from date of issue.
SERVICE WARRANTY
Trio Smartcal Pty Ltd warrants repair work for 90 days from date of shipment. This warranty covers parts and labour only, for the specific repair carried out and components replaced. It does not apply to unrelated failures or items in the equipment.
DELIVERY
Unless stated, prices quoted exclude delivery charges. Shipping charges may be added to the invoice where the customer requests alternative shipping methods and/or packing. Insurance cover for customer’s goods is not included at any time and is not included as part of any shipping costs. If required, goods for shipment shall be insured by the customer.
PROPERTY OWNERSHIP
Notwithstanding anything herein stated or implied, any parts supplied in providing service remain the property of Trio Smartcal Pty Ltd until payment for services and parts has been received in full.
GENERAL
In the event that the supply of goods or services pursuant to this Agreement is a supply of goods or services to a Consumer as defined in the Trade Practices Act of 1974, as amended (`The Act'), nothing contained in this Agreement excludes, restricts or modifies any condition, warranty, right or remedy which pursuant to the Act applies to this Agreement or/is conferred upon the Customer provided that, to the extent that the Act permits Trio Smartcal to limit its liability for a breach of a condition or warranty implied by the Act then Trio Smartcal’s liability for such a breach shall be limited to (i) in the case of goods supplied pursuant to this Agreement, the payment of the cost for replacing the goods or of acquiring equivalent goods; and (ii) in the case of services supplied pursuant to this Agreement, the payment of the cost of having the services supplied again.
