Download TRIO Smartcal's Organisational Chart

Apply online for future positions at SEEK.com.au

Sales Engineer - VIC

Reporting to:  Regional Sales Manager or Director Marketing & Sales (As defined for each individual)

Duties of the position:

1. Deliver agreed sales outcomes in relation to Sales Targets and Customer Accounts.  These maybe set by product and region.
   
   
2. Participate in setting sales targets and required outcomes, jointly with the Sales Manager/Director. 
   
   
3. Support the running of computer-based systems, particularly in support of National Sales Management systems.  Capture and input data for these systems.
   
   
4. Actively support corporate policies including Human Resource Management (HRM) and Quality (QA).
   
   
5. Other duties as directed.

Qualifications for this Position

Mandatory Skills:

1. Highly developed skills related to Technical Sales.
   
   
2. Highly developed skills related to Customer Liaison.
   
   
3. Highly developed skills in the Field of Electrical & Electronic Test & Measurement Equipment.
   
   
4. Proficient in the understanding and application of Business Systems.
   
   
5. Proficient in the understanding and use of Computer Applications such as Word Processing, Spreadsheets & Customer Relationship Managers.

Personal Characteristics:

1. Maturity and independence.
   
   
2. Ability to deliver high sales targets.
   
   
3. Ability to set and meet deadlines.
   
   
4. Willingness to contribute positively to the culture of TRIO Smartcal Pty Ltd and to be a positive team member.

Download PDF Version of Sales Engineer Job Description

Service Technician - NSW

Reporting to:  Service Manager

Duties of the position:

1. Provide Technical support to diagnose faults, effect repairs down to component level and calibrate equipment in relation to Pressure, Temperature, Force, Dimensional, Flow and Electrical parameters.
   
   
2. Ensure all repairs, calibrations and associated tasked are conducted such that they comply with both NATA and ISO 9001 requirements.
   
   
3. Maintain personal knowledge and capabilities up-to-date in relation to the technical requirements of the position.
   
   
4. Maintain and develop Automated Testing Equipment (ATE) Systems for internal and external calibration use.
   
   
5. Provide technical support for both in-house and on-site calibration jobs as required.
   
   
6. Liaise with equipment manufacturers and the company’s suppliers to ensure specific Technical and Calibration Data is accurate and up-to-date to effectively and efficiently repair and calibrate customer’s equipment.
   
   
7. Support the operation of computer-based systems, particularly in relation to Service Management and Administrative Systems.
   
   
8. Assist QA and NATA Managers to ensure any Non-conformances in relation to NATA or ISO 9001 are reported and remedied.
   
   
9. From time-to-time provide Technical Support for Sales Engineers in relation to the company’s product lines.
   
   
10. Actively support corporate policies including Human Resource Management (HRM) and Quality Assurance (QA).
    
    
11. Other duties as directed.

Qualifications for this position

Mandatory:

1. Extensive experience in Fault Diagnosis, Technical Repair and Calibration of Test & Measurement Equipment.
   
   
2. A thorough knowledge of the standards and accredited bodies associated with the servicing and calibration Electrical and Electronic Test & Measurement Equipment e.g. ISO 17025 and the National Association of Testing Authorities (NATA).

Desirable:

1. Experience in calibration laboratories.

2. Experience in the development of Automated Testing Equipment (ATE) Systems.

3. Proficient in the understanding and application of Business Systems in particular Service Management and Administrative Systems.

4. Proficient in the understanding and use of Computer Applications such as Word Processing, Spreadsheets, Inventory Systems, Purchasing & Customer Relationship Managers.

Personal Characteristics:

1. Good communication skills both oral and written.

2. Maturity and independence.

3. Empathy with other staff and customers.

4. Willingness to contribute positively to the culture of TRIO Smartcal Pty Ltd and to be a positive team member.

Download PDF Version of Service Technician Job Description

Please direct all employment opportunity enquiries to employment@triosmartcal.com.au